At dash88, your privacy is not an afterthought — it is a foundational commitment. This Policy explains exactly what personal data we collect, why we collect it, how we protect it, and what rights you hold over it.
Last Updated: 1 January 2026These cards highlight the core principles governing how dash88 handles your personal information. Full binding details appear in the policy document below.
Every piece of data transmitted between your device and dash88's servers — including payment details, KYC documents, and login credentials — is protected by industry-standard 256-bit SSL/TLS encryption at all times.
dash88 does not sell, rent, or trade your personal information to third-party marketers under any circumstances. Your data exists to serve your account — not to generate advertising revenue for unaffiliated companies.
You have the right to access, correct, export, or request erasure of your personal data at any time (subject to legal retention obligations). Submit your request to our support team and we will respond within 30 days.
We collect only the personal data that is strictly necessary to operate your account, process transactions in IDR, complete KYC verification, and communicate promotions where consented. We do not collect data speculatively.
Where your data is processed outside Indonesia — for example by our payment infrastructure providers — we ensure that adequate data protection standards equivalent to those described in this Policy are contractually required of all data processors.
dash88 retains your personal data only for as long as is necessary to fulfill the purpose for which it was collected, or as required by applicable AML and financial compliance regulations. Once a retention period expires, data is securely deleted or anonymized.
This Policy applies to all personal data processed by dash88 in connection with the operation of the Platform, including data collected during account registration, identity verification (KYC), deposits and withdrawals in Indonesian Rupiah (IDR), customer support interactions, and marketing communications.
This Policy applies to all users of the Platform, including registered players residing in Jakarta, Surabaya, Bandung, Medan, Yogyakarta, Bali, Semarang, Palembang, and Makassar, as well as any other Indonesian resident or eligible user accessing dash88 from a permitted jurisdiction.
dash88 collects the following categories of personal data, depending on the features and services you use:
dash88 collects personal data through the following means:
dash88 processes your personal data on one or more of the following legal bases:
| Legal Basis | How It Applies to dash88 |
|---|---|
| Contractual Necessity | Processing your identity, contact, and financial data is necessary to register and maintain your account, process deposits and withdrawals in IDR, and fulfill our obligations under the Terms & Conditions. |
| Legal Obligation | We are required to collect and retain certain data (particularly KYC identity documents and financial transaction records) to comply with applicable anti-money laundering (AML) and know-your-customer (KYC) obligations. |
| Legitimate Interests | We process technical and behavioral data to secure the Platform against fraud, detect prohibited multi-accounting, optimize game performance, and ensure service reliability. These interests do not override your fundamental privacy rights. |
| Consent | We send promotional emails, bonus notifications, and personalized offers only where you have actively opted in during registrat ion or via your account communication preferences. You may withdraw consent at any time. |
dash88 uses the personal data it collects exclusively for the following purposes:
dash88 does not sell your personal data. We share personal data only in the following limited circumstances:
We engage trusted third-party service providers who process data on our behalf under strict contractual data protection agreements. These include:
We may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so, including in response to a valid court order, subpoena, or official investigation into financial crime or fraud.
In the event that dash88 undergoes a merger, acquisition, or asset sale, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer via the email address registered on your account, and the acquiring entity will be required to honor this Policy.
dash88 may share aggregated, fully anonymized statistical data — for example, total active users from Jakarta, or average session length across BRI Liga 1 betting markets — with analytics partners. Such data cannot be used to identify any individual player.
dash88 operates as an internationally administered platform. As a result, some of your personal data may be transferred to, and processed in, countries outside Indonesia. Where such transfers occur, dash88 ensures that:
By using the Platform and providing your data, you acknowledge that your information may be processed outside Indonesia as described above.
dash88 retains personal data only for as long as is necessary to fulfill the purpose for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data (name, email, date of birth) | Duration of active account, plus 5 years after account closure |
| KYC identity documents (KTP, selfie verification) | Duration of active account, plus 5 years after account closure (AML compliance) |
| Financial transaction records (deposits, withdrawals in IDR) | 7 years from date of transaction (financial regulation requirement) |
| Betting and gaming history | 3 years from date of activity, or duration of active account if longer |
| Customer support communications | 3 years from date of final communication |
| Technical and session logs | 12 months from date of session |
| Marketing consent records | Until consent is withdrawn, plus 2 years as evidence of consent |
| Self-exclusion records | Indefinitely (to prevent re-registration by permanently excluded players) |
Upon expiry of the applicable retention period, data is securely deleted from active systems and any backup stores within 90 days of the deletion schedule running.
dash88 employs a multi-layered security architecture to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Our security measures include:
dash88 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyze usage patterns. A cookie is a small text file stored on your device by your browser when you visit the Platform.
| Type | Purpose | Duration | Can Be Disabled? |
|---|---|---|---|
| Maintain your login session, remember your language and currency preferences, and ensure the Platform functions correctly. | Session / up to 30 days | No — required for the Platform to function. | |
| Collect anonymized data on page visits, game preferences, and navigation paths to help us improve the Platform experience. | Up to 12 months | Yes — you may opt out via your browser settings. | |
| Remember your display settings, favorite game categories, and responsible gaming tool configurations between sessions. | Up to 6 months | Yes — clearing browser cookies removes these. |
You can control and manage cookies through your browser settings. Note that disabling essential cookies will impair the functionality of the Platform, including the ability to maintain a login session. Detailed browser-specific instructions for managing cookies are available from your browser's help documentation.
As a user of the dash88 Platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact us at the address provided in Section 15.
Request a copy of all personal data dash88 holds about you, along with information about how it is being used.
Request correction of any inaccurate or incomplete personal data in your account record.
Request deletion of your personal data where it is no longer necessary for the purpose collected, subject to legal retention obligations.
Request that we limit the processing of your data while a dispute about its accuracy or lawful basis is being resolved.
Request a machine-readable export of personal data you have provided to dash88 directly, where technically feasible.
Object to processing carried out on the basis of legitimate interests, including profiling for marketing segmentation purposes.
Withdraw consent for marketing communications at any time by updating your preferences in the account dashboard or contacting support.
Lodge a formal complaint with dash88's data protection contact if you believe your privacy rights have been violated. See Section 15 for contact details.
The dash88 Platform is strictly restricted to individuals aged 21 years or older. We do not knowingly collect personal data from persons under the age of 21. If we become aware that an account has been registered by a minor, we will immediately close the account, delete all associated personal data (except records required to be retained for compliance purposes), and, where appropriate, notify relevant parties.
If you are a parent or guardian and believe your child has accessed the Platform or provided personal data to dash88, please contact us immediately at [email protected] so that we can take prompt remedial action.
The Platform may contain links to or integrations with third-party services, including game content delivered by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. Once you interact directly with a third-party service outside the dash88 environment, that service's own privacy policy governs the handling of your data.
dash88 is not responsible for the privacy practices of third-party game providers, payment networks, or any other external service. We strongly encourage you to review the privacy policies of any third-party service you interact with in connection with your use of the Platform.
dash88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable regulations, or Platform features. When material changes are made, we will notify registered players via email to the address on file at least 7 days before the updated Policy takes effect.
The "Last Updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.
For all privacy-related inquiries, data rights requests, or formal complaints regarding the handling of your personal data, please contact the dash88 data protection team using the details below:
If you are unsatisfied with dash88's response to a formal privacy complaint, you may escalate the matter to an independent dispute resolution body or the relevant data protection authority in your jurisdiction. dash88 will cooperate fully with any such investigation.
Our support team is available around the clock to address any data protection concern. You can also explore our FAQ for quick answers, or review our full Terms & Conditions.